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Legal

Privacy policy

About this policy

Your privacy is important to us and we are responsible for the personal information you provide to us and that our handling complies with applicable legislation. It is important that you read and understand the policy and feel secure in our processing of your personal data. This policy describes how we process, store and handle your personal data when you are a customer with us, when you visit our website or when you contact us via email, phone, chat or another means. The policy also describes your rights and how you can exercise them. Care of Skills Sverige AB is the controller for its operations and the party responsible for the processing of personal data described in this policy. See contact details further down in this policy.

How do we obtain access to the personal data?

We collect and handle your personal data when you:

  • order a service
  • visit our website
  • sign up for subscriptions to digital material
  • contact us

Which personal data do we process?

We may process the following categories of personal data:

  • Contact details such as name, address, email address, phone number
  • Identity details such as personal identity number, organisation number
  • Financial details such as bank account number, card number and other payment-related details
  • System-related details such as login credentials, user accounts

How do we process your personal data?

We process your personal data primarily to fulfil our obligations toward you. Our starting point is not to process more personal data than is needed for the purpose, and we always strive to use the least privacy-sensitive data.

Below follows information about which personal data processings exist.

Provide and fulfil agreements on services
We process personal data in order to fulfil our agreement and provide services to you. We process personal data for our administration and invoicing of the services, to fulfil our delivery of services and otherwise to safeguard our rights and fulfil our obligations under our agreement with you. Personal data we handle in this processing are contact details, identity-related personal data, financial personal data and system-related personal data.

Bookkeeping
We process your personal data in order to fulfil the statutory obligations that rest on us, e.g. the Bookkeeping Act's requirements for archiving of accounting records. Personal data we handle in this processing are contact details, identity-related personal data and financial personal data.

Marketing
We process personal data to enable marketing of services to you and to enable sending of newsletters for the services you are generally interested in as well as information about the company. Further also to enable invitations to events within the area of your interest. Personal data we handle in this processing are contact details.

What legal basis do we have for our personal data processing?

  • We process your personal data in order to administer and provide the agreed service. Regarding personal data processing to fulfil requirements such as the Bookkeeping Act or tax legislation, the legal basis for processing is legal obligation.
  • We process your personal data to register and administer user accounts in various platforms, cloud services, communication services and other services used for delivery of services. For processing of login credentials and contact details the legal basis is contract.
  • For the marketing processings the legal basis is our legitimate interest. This means that we consider that our interests in processing your personal data for these purposes listed above outweigh the privacy intrusion you are subjected to as a result of the processing. This assessment has been made particularly taking into account that we consider the processing will be beneficial for you.

How long do we store your personal data?

We keep personal data for as long as you are a customer with us and for up to a maximum of 12 months thereafter. Certain personal data are kept for a longer time for example to fulfil requirements from the Bookkeeping Act and tax legislation. When the purposes of the processings are fulfilled and the retention period has expired your personal data are deleted in a secure manner or anonymised so that it is no longer possible to link them to you.

Specifically about cookies

A cookie is a small text-based data file that a web server asks to store in your browser. Because the content of the cookie is generally sent back with every request to the relevant website, it is possible for the server to keep track of the visitor's preferences, behaviour or identity (to the extent it is known). This website does not use cookies for analytics or marketing. What we store in the browser is only that you have seen the cookie information. We do not use Google Analytics.

How can you manage cookies?

You can at any time change the settings for the use and scope of cookies in your browser. You can then choose to block all cookies, only accept certain cookies or delete cookies when you close your browser. If you choose to block or delete cookies it may mean that certain services cannot be used or that the website does not function correctly in all respects.

Who do we share personal data with?

Our starting point is not to disclose data subjects' personal data to third parties unless the data subject has consented to it or unless it is necessary to fulfil our obligations under contract or law. In cases where we disclose personal data to third parties we ensure that the personal data are processed in a secure manner.

  • Service providers
    To fulfil the purposes of our processing of your personal data and to fulfil the requirements we are obliged to as a company we share personal data with companies that provide services to us. That may be companies that provide platforms, cloud services, system support and other services. These companies may only process personal data after we have entered into written agreements with the company and processing may only take place according to the instructions they receive in connection with this. They may not use your personal data for their own purposes and they are obliged by law and agreement to protect your personal data. A service provider may not share your personal data with a third party or subcontractor without our approval.
  • Authorities
    We may provide necessary information to authorities if we are obliged by law to do so. This information may include your personal data. In connection with a legal dispute it may also be relevant to transfer information that may contain personal data to other parties in the dispute.

How are your personal data protected?

We protect your personal data through a combination of technical and organisational solutions. We have taken special security measures to protect your personal data against unlawful or unauthorised access. We have established routines and ways of working so that your personal data are handled securely. Only those persons who actually need to process your personal data for their work duties have access to them.

Your rights

As a data subject with us you have the following rights:

  • You have the right to request a register extract where you can see which personal data we have about you.
  • You have the right to request rectification if we have incorrect or incomplete personal data registered about you.
  • You have the right to have your personal data erased under these conditions:
    – The data are no longer needed for the purpose for which they were collected.
    – If the data are stored with your consent and you withdraw the consent.
    – If the processing is based on a balancing of interests and there are no legitimate grounds that outweigh your interest.
    – If the personal data have been processed unlawfully.
    – If erasure is required to fulfil a legal obligation.
    – If you object to processing for direct marketing purposes.
  • You have the right to data portability (the right to have your personal data moved) provided that the legal basis is consent or contract and what you can obtain is personal data that concern you, that you yourself have provided or that have been generated by your actions/activities.
  • You have the right to request that the processing of your personal data be restricted. If you request a restriction of your processing of personal data it may however mean that we cannot fulfil our possible obligations toward you during the time the restriction is in force.
  • You have the right to object to a personal data processing that has balancing of interests as legal basis. For us to be able to continue with the relevant processing we need to be able to show a compelling legitimate ground for the processing that outweighs your interests, rights or freedoms. Otherwise we may only process the data to establish, exercise or defend legal claims.
  • You always have the right to object to your personal data being used for direct marketing. If an objection is made against direct marketing, the personal data may no longer be processed for such purposes.

The right to have personal data erased does not apply if we are obliged by law (e.g. the Bookkeeping Act) to retain the data.

Changes to this privacy policy

Changes and updates to this privacy policy are published on the website careofskills.se and in other channels where the policy has been made available.

Do you have questions about how we process your personal data?

You are of course welcome to contact us if you have any questions about how we handle your personal data. Please email your questions to hello@careofskills.se.

Care of Skills Sverige AB, org.nr 556985-5645, Artillerigatan 6, 114 51 Stockholm.